Do not repeat NOT go to Claim Jumpers for lunch with a big group of people if you
need to get back to work on time.
It was a going-away luncheon for
someone I like and respect, so I'm glad I went. Also, they observed the Rule of
Good Customer Service: "If you can't prevent a screwup, at least apologize and see
what you can do to fix it." About four of us had our meals served much later than
everyone else, but they gave us free desserts (and, given the size of portions
there, kindly wrapped them for us to take home). So I will go again, just not when
I'm in a hurry.